This web site may contain inaccuracies and/or typographical errors that may change or improve the content of this site at any time and without notice. skyshuttle makes no warranties as to the completeness or accuracy of the content of this site. The use of the site is at your own risk. The content of the site is “as is” and without warranty of any kind either express or implied, including without limitation any implied warranties of expectation of privacy, fitness for a particular purpose, merchantability, non-infringement, or title. In no event will skyshuttle or its affiliates be liable for any damages whether consequential, direct, incidental, indirect or otherwise arising from or connected with use of the site or any of its content.
Limitations of Liability
skyshuttle and its affiliates will not be responsible for delays caused by weather, road or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger. skyshuttle is not responsible for missed flights. Please note that skyshuttle quotes 60-80 minutes travel time to reach the airport from most pick up locations as we do have multiple stops along the way. Passengers are required to be ready at their chosen pick-up point 15 minutes before their scheduled pick-up time. skyshuttle may arrive 15 minutes before or after the scheduled time.
At the Airport – tickets can be purchased by credit card, debit/interact or cash. Pre-booking from the airport into the city is not required as flights are continuously canceled/ delayed/ early. Whether you chose to pre-book from the airport or not please be advised that you need to check in with the skyshuttle kiosk before boarding the shuttle. When you arrive at the airport please make your way to door #7 on the arrivals level and check in with the skyshuttle kiosk. Let the customer service agent know which location you would like to go to and they will let you know the next available shuttle leaving the airport.
At the hotel – Fares can be purchased directly from the driver at the time of boarding or can be prepaid by booking online or over the phone. Please note that skyshuttle only stops at our pickup locations if we have a reservation so you will need to book in advance either online or over the phone.
Skyshuttle tickets are non-refundable and tickets will not be reissued for missed trips.
All information obtained to make your reservation is held in the strictest confidence. We do not make names, addresses, telephone numbers, e-mail addresses, or any other personal information available to any companies or individuals except for those that are directly involved in the delivery of the services that you have requested.
The safety of our passengers is our highest priority. In order to maintain a safe and comfortable driving environment, our drivers have the right to deny or de-board any person who, in the driver’s judgment, is unruly, disruptive or poses a threat to the safety of the vehicle or anyone on board.
Each passenger is permitted one (1) piece of luggage (Max weight 32 kg, Max linear dimension of 158 cm) and one carry-on item (Max linear dimension of 118 cm). Charges apply for extra luggage and for oversized/overweight luggage. In the event the weight of your luggage is excessive, you may be required to assist the driver with loading it. You are required to bring your own luggage to the bus at the pickup location, and responsible for your own luggage at the drop off location.
Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to their owners, but we assume no liability for lost, stolen, damaged or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid for by the owner.
Many bags look alike. Our drivers cannot be responsible for remembering which bags belong to each passenger. Upon reaching your destination, please check to see that you have retrieved all your belongings, and that each bag, briefcase, computer etc. is, indeed, yours.
Small items that are left in our vehicles most often are cell phones, cameras, small bags, and sunglasses.
Pets are allowed as long as they are in an airport approved carrier.
Tipping is allowed and is much appreciated by our drivers.